Privacy Policy

Last updated: January 2025

Introduction

At StoriesGenie, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create personalized children's storybooks.

Information We Collect

We collect information that you provide directly to us, including:

• Personal information such as your name, email address, phone number, and shipping address
• Information about the story's main character including their name, appearance preferences (hair color, skin tone, gender), and story preferences
• Payment information processed securely through our third-party payment processor
• Usage data including your interactions with our website and service

How We Use Your Information

• To create and personalize your storybook based on the preferences you provide for the main character
• To process and fulfill your orders, including printing and shipping your personalized books
• To communicate with you about your orders, respond to your inquiries, and send you service-related updates
• To improve our services, analyze usage patterns, and enhance user experience

Data Sharing and Disclosure

We may share your information with trusted third-party service providers who assist us in operating our service:

• Payment processors to handle secure payment transactions
• Printing and fulfillment services to produce and ship your personalized books
• Shipping carriers to deliver your orders to you

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to certain processing of your personal information

Children's Privacy

Our service is designed for users to create personalized storybooks. We do not knowingly collect personal information directly from children under the age of 13. All information about story characters is provided by the user creating the story. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact page or email us at privacy@storiesgenie.com.